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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany Farmer

July 7, 2026

5  out of  5
rating by Tiffany Farmer
"Such wonderful people to work with. They are always trying to find ways to save me money. Thank you for such amazing customer service!!"
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Gary Nelson

July 6, 2026

5  out of  5
rating by Gary Nelson
"I have been working with Heath and Lori since 2006. They have been very helpful and responsive in providing me with the necessary coverages at very reasonable prices. thank you"
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jill okken

July 3, 2026

5  out of  5
rating by jill okken
"They make things so easy! Within minutes I have insured a new car we bought and have added our daughter to our coverage as well. It was refreshing how easy and efficient it was. Thank you!!"
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Matthew Prentice

July 3, 2026

5  out of  5
rating by Matthew Prentice
"I was reminded to leave a review that dosent mean that the 5 stars I left weren't deserved. Infact I would leave 6 or 7 had it been possible and if I had remembered to in the first place good service good communication and good business practices have been my experience from the boss to his associates even in the face of my poorly writen emails and panicked phone calls I received the help l needed"
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Trevor Hoffman

July 2, 2026

5  out of  5
rating by Trevor Hoffman
"I've had a great experience working with Lori at State Farm. She is always very responsive, knowledgeable, and willing to take the time to answer questions and explain coverage options clearly. Whenever I've needed assistance, Lori has been quick to respond and has made the entire insurance process easy and stress-free. Her professionalism and customer service are outstanding. I highly recommend Lori to anyone looking for an insurance agent who truly cares about her clients and provides excellent support.
Thanks, Lori, for all your help!"
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jeri colucy

June 30, 2026

5  out of  5
rating by jeri colucy
"Nicole Egloff made arranging our homeowners insurance for our new Iowa home an incredibly smooth experience. Since we were handling everything long-distance, responsiveness and communication were especially important—and Nicole exceeded every expectation.

She was consistently professional, knowledgeable, and remarkably timely in answering our questions and making sure everything was completed when we needed it. Moving to another state can be stressful, but Nicole made the insurance process feel effortless.

The entire agency has been top-notch, and the outstanding customer service we received has made us even more excited about our move to Iowa. If this is the level of care they provide, we know we're in great hands. Thank you, Nicole, for making this part of our transition so easy!"
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Craig Mrkvicka

June 29, 2026

5  out of  5
rating by Craig Mrkvicka
"We greatly appreciate Heath and his team's unwavering support and their attention to our insurance needs! Thank you friends!"
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Sue

June 26, 2026

5  out of  5
rating by Sue
"He was so helpful. And saved me money. I’m very happy."
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Tim Cunningham

June 24, 2026

5  out of  5
rating by Tim Cunningham
"I contacted Nicole Egloff who is an insurance rep at Health Kilpatrick State Farm Insurance agency about a claim from my sump pump being overwhelmed by over 4" of rain in one day after getting over 9" the week before. This resulted in carpet and other items being ruined in our basement and mold growing on the drywall etc. Nicole jumped into action and is working with Serve Pro as we get recovery started. I greatly appreciate all that Nicole and State Farm is doing to help us through this. They are great to work with and I highly recommend them if you are searching for a quality insurance company."
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Shaun Goodall

June 8, 2026

5  out of  5
rating by Shaun Goodall
"Quick and easy adding an additional vehicle to my insurance plan. On the phone with Nicole less than 10 minutes."
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Courtney Jackson

June 5, 2026

5  out of  5
rating by Courtney Jackson
"Heath and his team are so wonderful to work with. We've been customers for over 5 years and can confidently say they go above and beyond for their clients. Everyone in the office is kind, friendly and knowledgeable, they are always willing to help answer questions and offer their help and guidance, making everything easy and stress-free. A special thank you to Lori, who has been especially kind and helpful through a recent claims process. We would recommend Heath and his team to anyone! They truly care about their customers."
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Jon Mahan

June 2, 2026

5  out of  5
rating by Jon Mahan
"Quick and very professional. Thank you Nicole"
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Caseno Young

May 27, 2026

5  out of  5
rating by Caseno Young
"Very helpful and knowledgeable and helpful. And was very available. Saved alot of money."
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Matthew Canfield

May 27, 2026

5  out of  5
rating by Matthew Canfield
"Heath has been a real help over the time we have been doing business with them. He explained the reason for umbrella coverage, and tailored a lower cost life insurance that matched what my employer offered. We have been very happy with them over the years!"
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Kat Burgess

May 26, 2026

5  out of  5
rating by Kat Burgess
"Reached out to get a homeowners insurance quote and Lori responded quickly and she explained every line item and answered all my questions. Super personable and great customer service. I have car insurance and they have been terrific. And their premiums are lower than any other that have quoted me, while still maintaining excellent service. 100% recommend!!"
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Victor Dlouhy

May 14, 2026

5  out of  5
rating by Victor Dlouhy
"Helped with insurance issues quickly and accurately."
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James McLaughlin

May 13, 2026

5  out of  5
rating by James McLaughlin
"Just reinstated full coverage on my C7 Corvette.
Was done very easily.
Much appreciated great service."
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Felegeselam Tesfa

May 9, 2026

5  out of  5
rating by Felegeselam Tesfa
"Lori is absolutely amazing! She is always attentive, helpful, and quick to respond to any requests. Her advice is incredibly valuable, and she always takes prompt action to make sure everything gets done smoothly. Working with her has been a great experience — she truly is the best!"
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Angela Holets

April 30, 2026

5  out of  5
rating by Angela Holets
"Always friendly and knowledgeable. Answers all my questions quickly and accurately. Very happy here!"
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Alice Adler

April 30, 2026

5  out of  5
rating by Alice Adler
"When I found out I was being seriously overcharged for car insurance, Mason Banks from State Farm was the first responder. I stuck with him because he gave me solutions to my problems and brought a sense of surety that everything was going to be okay. State Farm is a company with a decent reputation, and I feel confident that I can trust them, and not every company can give you that feeling."
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Hanna Mostly

April 21, 2026

5  out of  5
rating by Hanna Mostly
"Elijah was easy to work with and made the ever-so annoying experience of buying insurance tolerable. Thanks, lad!"
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Karen Michalec

April 21, 2026

5  out of  5
rating by Karen Michalec
"I appreciate my insurance people .they are there for me and always have an answer to my questions whether they dumb or good they explain it so I understand and I give them rough time about cost but it could be worse Karen Michalec"
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Joseph Mariani

April 20, 2026

5  out of  5
rating by Joseph Mariani
"Super helpful, very fast and efficient and they were able to answer all of my questions almost immedaitly."
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Mick Rinehart

April 20, 2026

5  out of  5
rating by Mick Rinehart
"Lori is always helpful and quick to reply. They do a terrific job!"
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Michael Vail

April 14, 2026

5  out of  5
rating by Michael Vail
"Lori has gone above and beyond to provide us with outstanding customer service. We are 50+ years State Farm customers. Heath's staff have been great. This is why internet insurance companies just don't work. Nothing better than a good local agent."