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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney Jackson

June 5, 2026

5  out of  5
rating by Courtney Jackson
"Heath and his team are so wonderful to work with. We've been customers for over 5 years and can confidently say they go above and beyond for their clients. Everyone in the office is kind, friendly and knowledgeable, they are always willing to help answer questions and offer their help and guidance, making everything easy and stress-free. A special thank you to Lori, who has been especially kind and helpful through a recent claims process. We would recommend Heath and his team to anyone! They truly care about their customers."
We responded:
"Thank you so much for the wonderful 5-star review and for trusting our agency for over five years. We truly appreciate your loyalty and the kind words about our team. I’ll be sure to share your special shoutout with Lori—she’ll be grateful to know her help during your recent claims process made a difference. Thank you again for the recommendation and wonderful comments Courtney. It's a pleasure to take care of your family's insurance needs and we’re grateful to have you as part of our agency family."
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Jon Mahan

June 2, 2026

5  out of  5
rating by Jon Mahan
"Quick and very professional. Thank you Nicole"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Heath Kilpatrick’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Cedar Rapids ."
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Caseno Young

May 27, 2026

5  out of  5
rating by Caseno Young
"Very helpful and knowledgeable and helpful. And was very available. Saved alot of money."
We responded:
"Thanks so much for the 5-star review! We really appreciate it. We’re glad you found our team helpful, knowledgeable, and easy to reach—and even happier we could help you save a lot of money. If you ever need anything else, we’re always here to help."
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Matthew Canfield

May 27, 2026

5  out of  5
rating by Matthew Canfield
"Heath has been a real help over the time we have been doing business with them. He explained the reason for umbrella coverage, and tailored a lower cost life insurance that matched what my employer offered. We have been very happy with them over the years!"
We responded:
"Thank you for the wonderful review! We’re proud to help you make confident decisions—whether that’s understanding umbrella coverage or assisting with your life insurance needs. Thanks again for being with us over the years! We appreciate your business."
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Kat Burgess

May 26, 2026

5  out of  5
rating by Kat Burgess
"Reached out to get a homeowners insurance quote and Lori responded quickly and she explained every line item and answered all my questions. Super personable and great customer service. I have car insurance and they have been terrific. And their premiums are lower than any other that have quoted me, while still maintaining excellent service. 100% recommend!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lori was able to provide clear explanations and excellent service, and that you've been happy with both your homeowners and car insurance with us. Providing great service at competitive premiums is our goal, and your recommendation means the world to us. Please don't hesitate to reach out if you need anything else—we’re always here to help!"
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Victor Dlouhy

May 14, 2026

5  out of  5
rating by Victor Dlouhy
"Helped with insurance issues quickly and accurately."
We responded:
"Thank you for the 5-star review! We’re glad we could help resolve your insurance issues quickly and accurately. We appreciate your trust in our agency—please don’t hesitate to reach out if you need anything else."
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James McLaughlin

May 13, 2026

5  out of  5
rating by James McLaughlin
"Just reinstated full coverage on my C7 Corvette. Was done very easily. Much appreciated great service."
We responded:
"Thanks so much for the 5-star review! We’re glad we could help you reinstate full coverage on your C7 Corvette quickly and easily. Love the car photo also! We really appreciate your business and your kind words—please reach out anytime if you need anything else."
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Felegeselam Tesfa

May 9, 2026

5  out of  5
rating by Felegeselam Tesfa
"Lori is absolutely amazing! She is always attentive, helpful, and quick to respond to any requests. Her advice is incredibly valuable, and she always takes prompt action to make sure everything gets done smoothly. Working with her has been a great experience — she truly is the best!"
We responded:
"Thank you so much for the 5-star review and the kind feedback! We’re thrilled to hear how attentive, helpful, and responsive Lori has been, and how valuable her advice and follow-through were in making everything run smoothly. We’re proud to have her on our team and will be sure to share your comments with her. We truly appreciate your trust and look forward to serving you again"
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Angela Holets

April 30, 2026

5  out of  5
rating by Angela Holets
"Always friendly and knowledgeable. Answers all my questions quickly and accurately. Very happy here!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know we always answer your questions quickly and accurately. Should you have any further questions or require assistance, please do not hesitate to contact us here in Cedar Rapids at Heath Kilpatrick State Farm."
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Alice Adler

April 30, 2026

5  out of  5
rating by Alice Adler
"When I found out I was being seriously overcharged for car insurance, Mason Banks from State Farm was the first responder. I stuck with him because he gave me solutions to my problems and brought a sense of surety that everything was going to be okay. State Farm is a company with a decent reputation, and I feel confident that I can trust them, and not every company can give you that feeling."
We responded:
"Thank you so much for the 5-star review and for trusting our office to handle your insurance needs. Mason will be happy to hear your compliments. We’re glad Mason was able to respond quickly, walk you through your options, and help you feel confident you were getting the right coverage at a fair price. We truly appreciate your trust in our team and in State Farm, and we’re here whenever you need us."
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Hanna Mostly

April 21, 2026

5  out of  5
rating by Hanna Mostly
"Elijah was easy to work with and made the ever-so annoying experience of buying insurance tolerable. Thanks, lad!"
We responded:
"Thanks so much for the 5-star review! We’re glad Elijah made the insurance process easy (and a lot less annoying). We really appreciate you choosing our agency—welcome aboard, and please reach out anytime we can help!"
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Karen Michalec

April 21, 2026

5  out of  5
rating by Karen Michalec
"I appreciate my insurance people .they are there for me and always have an answer to my questions whether they dumb or good they explain it so I understand and I give them rough time about cost but it could be worse Karen Michalec"
We responded:
"Karen, thank you so much for the 5-star review and for trusting us with your insurance. We truly appreciate you—and there are no “dumb” questions. We’re always happy to explain everything clearly so you feel confident in your coverage. And we understand cost is important; we’ll keep working with you to find the best value. Thanks again!"
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Joseph Mariani

April 20, 2026

5  out of  5
rating by Joseph Mariani
"Super helpful, very fast and efficient and they were able to answer all of my questions almost immedaitly."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Heath Kilpatrick’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Mick Rinehart

April 20, 2026

5  out of  5
rating by Mick Rinehart
"Lori is always helpful and quick to reply. They do a terrific job!"
We responded:
"Thanks so much for the 5-star review! We really appreciate your kind words—Lori will be happy to hear this. We’re glad we could help and we’re always here if you need anything."
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Michael Vail

April 14, 2026

5  out of  5
rating by Michael Vail
"Lori has gone above and beyond to provide us with outstanding customer service. We are 50+ years State Farm customers. Heath's staff have been great. This is why internet insurance companies just don't work. Nothing better than a good local agent."
We responded:
"Thank you for the 5-star review and for being State Farm customers for over 50 years—what an honor. We’re so glad Lori was able to go above and beyond for you, and we truly appreciate your kind words about Heath’s team. We agree: having a local agency you can call and count on makes all the difference. We’re grateful for your trust and are always here when you need us. "
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Tonya Williams

April 14, 2026

5  out of  5
rating by Tonya Williams
"Heath and his team are great to work with! I love that I can call and talk to Lori about my policies. She always answers my questions and makes sure I understand. Highly recommend!"
We responded:
"Thank you so much for the 5-star review and for recommending us! We’re glad to hear our team has been great to work with, and that Lori has been able to answer your questions and make everything easy to understand. We truly appreciate your trust and are always here whenever you need anything."
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Shawn White

April 8, 2026

5  out of  5
rating by Shawn White
"Always very competent and friendly at her job."
We responded:
"Thank you for the fantastic review, Shawn! We are always here to help with your insurance needs here in Cedar Rapids."
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Matthew Prentice

March 31, 2026

5  out of  5
rating by Matthew Prentice
"I was reminded to leave a review that dosent mean that the 5 stars I left weren't deserved. Infact I would leave 6 or 7 had it been possible and if I had remembered to in the first place good service good communication and good business practices have been my experience from the boss to his associates even in the face of my poorly writen emails and panicked phone calls I received the help l needed"
We responded:
"Hello Matthew, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
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Amy Lynn Beason

March 30, 2026

5  out of  5
rating by Amy Lynn Beason
"Heath and his staff are so quick to provide clear answers for my questions."
We responded:
"Thank you so much for the 5-star review! We really appreciate your nice comments and that we're always able to provide answers to your questions. We’re grateful for your business and look forward to working with you in the future."
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Sarah Fina

March 30, 2026

5  out of  5
rating by Sarah Fina
"Very friendly, understaninding and meet all my needs."
We responded:
"Thanks so much for the 5-star review! We really appreciate your kind words and to know that our team makes sure all your needs are met. We’re grateful for your support and look forward to helping you again!"
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Dylan M

March 26, 2026

5  out of  5
rating by Dylan M
"My pervious Insurance agent took 2 weeks to respond to my emails, calls and voicemails. I called, Elijah picked up and helped me right away with a new policy and awnsered every question I had! Great service and very personalsble!"
We responded:
"Thank you so much for the 5-star review! We’re sorry you dealt with such slow responses before, but we’re really glad you called us. Elijah will be grateful to hear your kind words—providing prompt, personable service and making sure all your questions are answered is exactly what we strive for. Thanks again for choosing our office, and please reach out anytime we can help."
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Jessie Peterman

March 26, 2026

5  out of  5
rating by Jessie Peterman
"We have been with Heath’s office for many years! Customer service is excellent, with everyone being on top of what we need to do! We had an auto claim this past year and it was a smooth process with an excellent outcome! We are grateful to have a caring and professional team on our side!"
We responded:
"Thank you so much for the 5-star review and for being with our office for so many years. We truly appreciate your trust. We’re glad to hear our team has been able to stay on top of your needs. We’re grateful to have you as part of our office family and are always here whenever you need us. Thanks again Jessica."
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Cleo Close

March 13, 2026

5  out of  5
rating by Cleo Close
"Elijah was very kind and he explained everything to me in a way for me to understand. I was taken good care of even when Elijah wasn’t in. Thankyou for the great customer service. I refer everybody to you guys"
We responded:
"Thank you so much for the 5-star review and for trusting us with your insurance! We're glad Elijah could explain everything in a way that made sense, and we appreciate you mentioning that our team took good care of you while Elijah was out. Thanks again for the referrals and your support. We’re always here if you need anything!"
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Cynthia Beltz

March 12, 2026

5  out of  5
rating by Cynthia Beltz
"Elijah Miller went above and beyond to help me lower my monthly insurance and explain everything in such great detail. He was so helpful and helped me get switched over when another company was not being truthful. Cannot recommend him enough. He is so amazing to work with!!!"
We responded:
"Thank you so much for the 5-star review and for trusting the Heath Kilpatrick Agency with your insurance! We're glad Elijah could help lower your monthly payment and walk you through everything clearly. Switching companies can be stressful, so we're happy we were able to get you taken care of and on a plan you feel good about. We truly appreciate the recommendation—please don’t hesitate to reach out anytime you have questions or need a review of your coverage."
Profile photo of Cole Carlson

Cole Carlson

March 11, 2026

5  out of  5
rating by Cole Carlson
"Elijah was great to work with! Saved me a ton of money on my coverage."
We responded:
"Hi Cole, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!"