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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheryl Weber

Cheryl Weber

August 28, 2024

5  out of  5
rating by Cheryl Weber
"Excellent service with this group! Mason was very informative, friendly and professional. I HIGHLY recommend this group for ALL of your insurance needs!"
We responded:
"Thank you for the nice comments and providing the review for our office. We appreciate your business and your trust in our agency to take care of your insurance needs. "
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debra heath

August 23, 2024

5  out of  5
rating by debra heath
"My recent experience with State Farm was exceptional!! Due to a huge increase to my current policy, I reached out to multiple companies. I won't mention some of these sites for lack of knowledge/professionalism/common courtesy because once I reached Sophie at State Farm, I knew I had found the right place. She was fabulous in finding exactly what I needed, helping to balance cost with coverage amounts, etc. But it didn't end there. Heath Kilpatrick, the head of the agency offered to help set up/sync my Safe Driver token and spent time getting to know more about myself and family. If you are even thinking about making a change or comparing rates, I can say that I saved hundreds on my auto/home policy with moving to State Farm and just as importantly, know that I have a great team to support me if something does happen!!"
We responded:
"Thank you for the wonderful comments Debra. It's been a pleasure getting to know you and we look forward to working with you. Thank you for choosing our agency."
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Tamiya Bates

August 20, 2024

5  out of  5
rating by Tamiya Bates
"I have been working with Heath and his team for 10+ years. Between renters insurance when I rented and now homeowners insurance now that I own they have always been there for me. I also have my car fully insured with them. They are just a phone call away any time you need advice or just want to go over your coverage. You could honestly not ask for a better group of people to have your back when you need it the most."
We responded:
"Thank you for the kind words about our agency. It's a pleasure to work with you and your family and we appreciate your trust in our office. Thank you for your business."
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re- reed

August 6, 2024

5  out of  5
rating by re- reed
"This agency is a rare find! The customer service is excellent. It feels good just to have good old fashion "common courtesy""
We responded:
"Thank you for the wonderful comments and for leaving us a review. We appreciate your business and look forward to working with you. "
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David S Schneider

July 1, 2024

1  out of  5
rating by David S Schneider
"If I could give 0 stars, I would."
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lynn lawrence

February 9, 2024

4  out of  5
rating by lynn lawrence
"Always helpful when I have policy questions."
We responded:
"Thank you for the review and nice comments Lynn. We appreciate it and thanks for your business."
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Dixie Mae Johnson

February 8, 2024

5  out of  5
rating by Dixie Mae Johnson
"Awesome people to work with!!"
We responded:
"Thank you for the review Dixie. It's a pleasure to work with you and handle your insurance needs."
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Dylon White

January 31, 2024

5  out of  5
rating by Dylon White
"I can only say good things about this office. I've been with them for 3 years and have never had an issue, plus it's nice that every couple of years they have you come and sit down to make sure your getting the best plan you can and make sure you understand everything that your paying for. Would highly recommend."
We responded:
"Thank you for the nice comments and feedback. We appreciate the opportunity to take care of your insurance needs and thank you for your continued business."
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Michael Wickham

January 15, 2024

5  out of  5
rating by Michael Wickham
"Been with Heath Kilpatrick State Farm for 15+ years. Heath and his group have always been helpful and quick with any issues we have had. Couldn’t be more happy! Highly recommended!!!!"
We responded:
"Thank you for the wonderful review Mike. It's been a pleasure to work with you and your family all these years and we appreciate your trust and confidence in our office to handle your insurance needs."
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Jeff Kopecky

December 16, 2023

5  out of  5
rating by Jeff Kopecky
"Have always got great service and more affordable than my previous insurance provider."
We responded:
"Thank you for the nice comments and providing the review for our agency. We appreciate your business."
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Carissa Osborn

August 16, 2023

5  out of  5
rating by Carissa Osborn
"We have used Heath's office for all of our insurance needs for several years. They have always been friendly and quick to help with anything we need. I highly recommend them!"
We responded:
"Thank you for the wonderful comments and review Crissie. It's a pleasure to work with you and your family and we appreciate your business."
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Dan aka Big D

June 16, 2023

2  out of  5
rating by Dan aka Big D
"They need to learn to speak to a customer not down to the and hurry up wait if not like that move to a different person"
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Grant Gassman

June 1, 2023

5  out of  5
rating by Grant Gassman
"Heath is always going above and beyond to help us get the most comprehensive coverage at wonderful prices. Multi discounts and really does care about your financial well-being. Not just there to "push" a policy. Highly recommend!"
We responded:
"Thank you for the nice comments and 5* review Grant. It's a pleasure to take care of your family for your insurance and financial protection. We appreciate your trust in our agency."
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Clancy Herrington

March 14, 2023

5  out of  5
rating by Clancy Herrington
"Heath is always professional and caring about our insurance needs. He and his office are available for any help that we may need. We really appreciate his care and concern for us."
We responded:
"Clancy, thank you for the nice comments and wonderful review. It's a pleasure to work with you and Jan and we appreciate your trust in our agency!"
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Mike Condon

December 6, 2022

5  out of  5
rating by Mike Condon
"Great customer service always. The staff is quick to respond and always provides the best options"
We responded:
"Thank you for the review and nice comments Mike. It's a pleasure to work with you and your family for your insurance needs. "
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Rick Sievertsen

November 9, 2022

5  out of  5
rating by Rick Sievertsen
"We've been with Heath's team for many years. Service is excellent. Lori was instrumental in supporting us on a recent auto claim, she made everything work out. They answer any questions we have. They're always extremely responsive. I would recommend them to anyone."
We responded:
"Thank you so much for the review and kind words about Lori and our office service. I agree that Lori provides excellent service. I'm glad she was able to assist in your claim. Thank you for your business. "
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Susie Wood

September 7, 2022

5  out of  5
rating by Susie Wood
"I had a flat tire on the way to work and one phone call to my State Farm office and the tow came within 30 minutes 😊"
We responded:
"We are sorry to hear about the flat tire but happy our emergency road service team was able to help you right away. We appreciate you taking the time to complete the review. Thank you for your business Susie."
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Pete oates

May 25, 2022

5  out of  5
rating by Pete oates
"Lori is always so helpful whenever I need anything! Heath's team has been providing great service for years!"
We responded:
"Thank you for the great comments Pete. Our team really appreciates the recognition and compliments about our service. It's a pleasure to take care of your families insurance needs."
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Shawn Hullinger

May 19, 2022

5  out of  5
rating by Shawn Hullinger
"The staff are amazing and they all treat their customers with respect!! Definitely recommend to anyone looking for insurance....very much recommended"
We responded:
"Thank you for the great review Shawn and nice comments about our team. We appreciate you and your business!"
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Vou Ha

May 17, 2022

5  out of  5
rating by Vou Ha
"Grant was very helpful in providing the great Auto & Home Ins and definitely easy to work with. Thanks Heath Kilpatrick"
We responded:
"Thank you for the review and wonderful comments Vou. We appreciate your business."
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Charlina Hurt

May 12, 2022

5  out of  5
rating by Charlina Hurt
"I have been with Heath Kilpatrick office for many years, in those years I have had to make a few claims and each time have been treated with fairness, courtesy and respect. So fortunate to say they are my insurance providers."
We responded:
"Thank you for the review and nice comments Charlina. It's been a pleasure to take care of your insurance needs over the years and we appreciate your business!"
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mark sheriff

April 25, 2022

5  out of  5
rating by mark sheriff
"Heath and the state farm family have gone above and beyond for us. They took great care of us through duracho 2020 and continue to. I recommend state farm and Heath Kilpatrick for all your insurance needs."
We responded:
"Thank you for the nice comments Mark and providing a review for our agency. It's a pleasure to work with you and your family and to take care of your insurance needs."
Profile photo of Aubrey Keilbach

Aubrey Keilbach

April 11, 2022

5  out of  5
rating by Aubrey Keilbach
"I worked with Grant on Heath Kilpatrick’s team and he made me feel very comfortable and supported by this team! As a first-time home buyer, Grant made sure my homeowners insurance was set up properly and took the time to go over details with me. This helped keep my stress levels low knowing this team had me covered!"
We responded:
"Aubrey, thank you for the wonderful comments about Grant and our team. We strive to provide great service and make insurance as easy as possible for our customers. Congratulations on your new home! Heath"
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Grant Leisinger

March 16, 2022

5  out of  5
rating by Grant Leisinger
"Excellent service and attention to detail."
We responded:
"Thank you for providing the great review Grant. It's a pleasure to take care of you and your families insurance needs."
Profile photo of Dawn Recker

Dawn Recker

February 28, 2022

5  out of  5
rating by Dawn Recker
"My experience with this office has been for about 10 years. Lori provided me with some great info and really went to bat for me regarding a claim last fall that had some issues in getting resolved. Heath and Lori were able to get it resolved and I am very thankful for their help!"
We responded:
"Thank you for the wonderful comments Dawn. I'm glad we were able to help you through your claim and to get that resolved. We appreciate your business."