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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Jones

October 3, 2025

5  out of  5
rating by Scott Jones
"I highly recommend the Heath Kilpatrick State Farm Insurance Agency. I have a combined home and auto policy with the Kilpatrick agency in Cedar Rapids. Whenever I've required information or changes to our accounts the team at Kilpatrick is very responsive, informed and most of all friendly and willing to go "that extra mile" to provide the type of service necessary in a good customer relationship!"
We responded:
"Thank you so much for your kind words and thoughtful recommendation! We're thrilled to hear that our team has been responsive, informed, and friendly throughout your experience. Providing excellent service and going the extra mile for our customers is our top priority. We truly appreciate your trust in us for your home and auto policies and look forward to continuing to serve you in the future!"
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Karen Sands

September 26, 2025

5  out of  5
rating by Karen Sands
"They always get rrright back to me when I email them questions. They don't try to sell me anything I don't need."
We responded:
"Thank you for your 5* review. My State Farm team and I are happy to be your good neighbor!"
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Marlene Hill

September 25, 2025

5  out of  5
rating by Marlene Hill
"Excellent!!! We/I have always had all our insurance with State Farm. The Heath Kirkpatrick Agency is truly excellent - as a client I would rate them as a 10+"
We responded:
"Thank you for taking the time to provide the great review for our State Farm agency. We're glad to know you are pleased with our service and rate us so highly. We appreciate the wonderful comments and your continued trust in our office."
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Linda Petersen

September 15, 2025

5  out of  5
rating by Linda Petersen
"I contacted my State Farm Insurace Office to inform them of a cracked windshield on my car. They set up all the arrangements to get it replaced through Safelite. It was such a stress free process for me. I appreciate State Farm and Safelite very much."
We responded:
"Thank you for providing the review for our State Farm office. We're thrilled to know you had a positive experience with us and your satisfaction is our top priority. "
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Steve Nylin

September 10, 2025

5  out of  5
rating by Steve Nylin
"Heath and his team have always taken good care of our insurance needs."
We responded:
"Thank you so much for your kind words and continued trust in us! We’re thrilled to hear that Heath and the team have consistently taken good care of your insurance needs. It’s a pleasure to serve you, and we look forward to supporting you for many years to come!"
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Tamera Packingham

August 18, 2025

5  out of  5
rating by Tamera Packingham
"Always willing to help with any questions or concerns. Prompt and easy to deal with."
We responded:
"Thank you so much for your kind words and the 5-star review! We are delighted to hear that you find our team always willing to help with any questions or concerns and that you appreciate our prompt and easy service. Your satisfaction is our top priority, and we are grateful for your trust in us. If you ever need anything, please don't hesitate to reach out. Thank you for being a valued policyholder!"
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Maverick Guyer

August 14, 2025

5  out of  5
rating by Maverick Guyer
"Great to work with. Lori is always very helpful whenever I need any help from them."
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Lori has been so helpful and that you’ve had a great experience working with us. We truly appreciate your support and look forward to assisting you again whenever you need us!""
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Wanda Braaksma

August 11, 2025

5  out of  5
rating by Wanda Braaksma
"Great company. Have helped me a lot and are very friendly! Would definitely recommend this agency to others."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Janice Moore

August 7, 2025

5  out of  5
rating by Janice Moore
"Heath and his team have handled our insurance needs for many years. The service and assistance they provide have been much appreciated throughout the years."
We responded:
"Thanks so much for the awesome review! We really appreciate your trust and support over the years! It's been a pleasure helping you and your family with your insurance needs and we're always here if you need anything."
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Jean Pinney

August 4, 2025

5  out of  5
rating by Jean Pinney
"Thank you for your speedy response every time I need it. Thanks Alexandra Apartments!"
We responded:
"Thank you for leaving us the great review and feedback. We are always happy to assist whenever you need anything. "
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Ryan Brown

July 28, 2025

5  out of  5
rating by Ryan Brown
"Great team, wonderful people!"
We responded:
"Thank you for the wonderful review and compliments about our team. It's a pleasure to serve you and we appreciate you taking the time to leave our office the review."
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Cody Drinkwine

July 23, 2025

5  out of  5
rating by Cody Drinkwine
"Always helpful and quick to solve any issues that arise! Can’t thank them enough"
We responded:
"Thank you so much for your kind words and positive feedback Cody! We’re thrilled to hear that you found our team helpful and quick in resolving any issues. Your satisfaction means a lot to us, and we’re always here to support you whenever you need us. We truly appreciate your trust and look forward to continuing to serve you!"
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Kelly Jeffrey

July 16, 2025

5  out of  5
rating by Kelly Jeffrey
"Very friendly staff and super helpful! Lori was GREAT!"
We responded:
"Thank you so much for your 5-star rating and kind words! We are thrilled to hear that you found our staff friendly and helpful. Lori will be especially pleased to know that her efforts made a positive impact on your experience. We look forward to continuing to provide you with excellent service."
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Amanda Elkin

July 9, 2025

5  out of  5
rating by Amanda Elkin
"I've been working with Heath and his team for about 12 years. We've not only had incredible service after a hail storm and when we hit a deer in our van, but anytime I have questions or inquiries they are prompt to provide me clear details. When I hear friends complain about their insurance companies, I always recommend state farm. Our experience with Heath and team has been easy and helpful."
We responded:
"Thank you so much for your kind words and for being a long-time customer. We are thrilled to hear that you have had incredible service experiences with us, especially during challenging times like the hail storm and the deer incident. We strive to provide prompt and clear communication, and it’s wonderful to know that our efforts have made your experience easy and helpful. We really appreciate your recommendations to friends. Thank you for choosing State Farm and for your continued trust in our agency. "
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Kat Burgess

July 2, 2025

5  out of  5
rating by Kat Burgess
"Reached out to get a homeowners insurance quote and Lori responded quickly and she explained every line item and answered all my questions. Super personable and great customer service. I have car insurance and they have been terrific. And their premiums are lower than any other that have quoted me, while still maintaining excellent service. 100% recommend!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lori was able to provide clear explanations and excellent service, and that you've been happy with both your homeowners and car insurance with us. Providing great service at competitive premiums is our goal, and your recommendation means the world to us. Please don't hesitate to reach out if you need anything else—we’re always here to help!"
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Jennifer Kilpatrick

June 27, 2025

5  out of  5
rating by Jennifer Kilpatrick
"Friendly and fast service when I made my change request."
We responded:
"Thank you so much for the awesome review! We're thrilled to hear our friendly and fast service made your change request a breeze. Can't wait to help you again soon! 😊"
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William Schlotfelt

June 26, 2025

5  out of  5
rating by William Schlotfelt
"The city of Cedar Rapids is making rounds to plant trees post Dericho. They are marking spots to plant trees. Based on the cities response homeowners don't have a choice because it's going to be between the sidewalk and the street."
We responded:
"Thank you so much for your 5* review Bill. We truly appreciate it and your support. Regarding the tree planting Cedar Rapids, I would recommend reaching out to the City of Cedar Rapids for more detailed information about that and homeowner options. If you ever have questions about your insurance program or how we can assist, please don't hesitate to reach out. Thanks again for the review and choosing our agency."
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Bruce Willey

June 24, 2025

5  out of  5
rating by Bruce Willey
"Heath and his team are efficient and take care of your needs promptly."
We responded:
"Thank you for the nice comments and leaving us a 5* review. We appreciate the opportunity to serve you and your family and take care of your insurance needs. Thank you for your business and trust in our agency."
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Richard “Rich” Rauch

June 23, 2025

5  out of  5
rating by Richard “Rich” Rauch
"We've been Heath's clients for about 20 years since our friend and long-time SF agent Lanny Peterson retired. Heath and his helpful, knowledgeable staff continue to get us the best rates on all of the auto and homeowners insurance we need."
We responded:
"Thank you so much for your kind words and for being a loyal client for the past 20 years! We are honored to have had the opportunity to serve you since Lanny's retirement. Your trust and support mean the world to us. If you ever need anything, please don't hesitate to reach out. Thank you again for your wonderful review Rich!"
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Anna Rivera-Wheeler

June 20, 2025

5  out of  5
rating by Anna Rivera-Wheeler
"My local State Farm Heath Kilpatrick has been invaluable to me. The people there really care about helping you and have gone above and beyond to answer questions and provide the insurance I needed. Shout out to Lori whose customer service skills are exceptional!"
We responded:
"Thank you so much for your kind words and the 5-star review! We are thrilled to hear that you had such a positive experience with our team at Heath Kilpatrick State Farm. Providing exceptional service and addressing your insurance needs is our top priority, and we are delighted that Lori's customer service skills made a significant impact. Your feedback motivates us to continue going above and beyond for all our clients. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Wook Lee

June 18, 2025

5  out of  5
rating by Wook Lee
"Lori and her team are excellent! She is always prompt and helpful. I am very thankful for her awesome work."
We responded:
"Wook, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear about your kind words about Lori and the excellent service she provides. We will be sure to pass along your compliments to Lori as I know that will mean a lot to her. Thank you for being a valued customer and we appreciate the trust you place in our office for your insurance needs."
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Kristin Loupee Beckman

June 18, 2025

5  out of  5
rating by Kristin Loupee Beckman
"Always quick to respond and help!"
We responded:
"We appreciate your review Kristin! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mara Henningsen

June 10, 2025

5  out of  5
rating by Mara Henningsen
"Heath and everyone in his office are fantastic to work with! They are great at explaining all of the policy options in full and sharing their opinion on what you should have for protection based on your life/circumstances without being pushy. Highly recommend!"
We responded:
"Thank you so much for the wonderful review. We really appreciate your kind words about our team. Our goal is always to ensure our clients feel informed and confident in their choices and your satisfaction is our top priority. We look forward to continuing to support your family's insurance needs."
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mpmitch22

June 10, 2025

5  out of  5
rating by mpmitch22
"Heath is always well prepared, professional, transparent and extremely helpful in dealing with all of our insurance needs (life, estate planning, auto and home)"
We responded:
"Mark, thank you so much for taking the time to leave such a wonderful review. I truly appreciate your kinds words. It's a pleasure to work with you and your family and take care of your insurance needs. "
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Brandon Brown

April 8, 2025

5  out of  5
rating by Brandon Brown
"Needed to switch my insurance across state lines for a move. I was expecting a somewhat lengthy and confusing experience BUT Heath's team, especially Lori, did a wonderful job on getting me moved over quickly and seamlessly while providing me with the necessary information and documentation I needed to facilitate my move. I couldn't be happier with the service I experienced."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience Brandon! We're thrilled to hear that Lori was able to assist you with your insurance transition smoothly and efficiently. We understand that moving can be stressful, so it's our goal to make the process as seamless as possible for our clients. Please reach out if we can be of further assistance."