State Farm® Insurance Agent Heath Kilpatrick
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan Brown
July 28, 2025
5
out of
5
rating by Ryan Brown
"Great team, wonderful people!"
We responded:
"Thank you for the wonderful review and compliments about our team. It's a pleasure to serve you and we appreciate you taking the time to leave our office the review."
Cody Drinkwine
July 23, 2025
5
out of
5
rating by Cody Drinkwine
"Always helpful and quick to solve any issues that arise! Can’t thank them enough"
We responded:
"Thank you so much for your kind words and positive feedback Cody! We’re thrilled to hear that you found our team helpful and quick in resolving any issues. Your satisfaction means a lot to us, and we’re always here to support you whenever you need us. We truly appreciate your trust and look forward to continuing to serve you!"
Kelly Jeffrey
July 16, 2025
5
out of
5
rating by Kelly Jeffrey
"Very friendly staff and super helpful! Lori was GREAT!"
We responded:
"Thank you so much for your 5-star rating and kind words! We are thrilled to hear that you found our staff friendly and helpful. Lori will be especially pleased to know that her efforts made a positive impact on your experience. We look forward to continuing to provide you with excellent service."
Amanda Elkin
July 9, 2025
5
out of
5
rating by Amanda Elkin
"I've been working with Heath and his team for about 12 years. We've not only had incredible service after a hail storm and when we hit a deer in our van, but anytime I have questions or inquiries they are prompt to provide me clear details. When I hear friends complain about their insurance companies, I always recommend state farm. Our experience with Heath and team has been easy and helpful."
We responded:
"Thank you so much for your kind words and for being a long-time customer. We are thrilled to hear that you have had incredible service experiences with us, especially during challenging times like the hail storm and the deer incident. We strive to provide prompt and clear communication, and it’s wonderful to know that our efforts have made your experience easy and helpful. We really appreciate your recommendations to friends. Thank you for choosing State Farm and for your continued trust in our agency. "
Kat Burgess
July 2, 2025
5
out of
5
rating by Kat Burgess
"Reached out to get a homeowners insurance quote and Lori responded quickly and she explained every line item and answered all my questions. Super personable and great customer service. I have car insurance and they have been terrific. And their premiums are lower than any other that have quoted me, while still maintaining excellent service. 100% recommend!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lori was able to provide clear explanations and excellent service, and that you've been happy with both your homeowners and car insurance with us. Providing great service at competitive premiums is our goal, and your recommendation means the world to us. Please don't hesitate to reach out if you need anything else—we’re always here to help!"
Jennifer Kilpatrick
June 27, 2025
5
out of
5
rating by Jennifer Kilpatrick
"Friendly and fast service when I made my change request."
We responded:
"Thank you so much for the awesome review! We're thrilled to hear our friendly and fast service made your change request a breeze. Can't wait to help you again soon! 😊"
William Schlotfelt
June 26, 2025
5
out of
5
rating by William Schlotfelt
"The city of Cedar Rapids is making rounds to plant trees post Dericho. They are marking spots to plant trees. Based on the cities response homeowners don't have a choice because it's going to be between the sidewalk and the street."
We responded:
"Thank you so much for your 5* review Bill. We truly appreciate it and your support. Regarding the tree planting Cedar Rapids, I would recommend reaching out to the City of Cedar Rapids for more detailed information about that and homeowner options. If you ever have questions about your insurance program or how we can assist, please don't hesitate to reach out. Thanks again for the review and choosing our agency."
Bruce Willey
June 24, 2025
5
out of
5
rating by Bruce Willey
"Heath and his team are efficient and take care of your needs promptly."
We responded:
"Thank you for the nice comments and leaving us a 5* review. We appreciate the opportunity to serve you and your family and take care of your insurance needs. Thank you for your business and trust in our agency."
Richard “Rich” Rauch
June 23, 2025
5
out of
5
rating by Richard “Rich” Rauch
"We've been Heath's clients for about 20 years since our friend and long-time SF agent Lanny Peterson retired. Heath and his helpful, knowledgeable staff continue to get us the best rates on all of the auto and homeowners insurance we need."
We responded:
"Thank you so much for your kind words and for being a loyal client for the past 20 years! We are honored to have had the opportunity to serve you since Lanny's retirement. Your trust and support mean the world to us. If you ever need anything, please don't hesitate to reach out. Thank you again for your wonderful review Rich!"
Anna Rivera-Wheeler
June 20, 2025
5
out of
5
rating by Anna Rivera-Wheeler
"My local State Farm Heath Kilpatrick has been invaluable to me. The people there really care about helping you and have gone above and beyond to answer questions and provide the insurance I needed. Shout out to Lori whose customer service skills are exceptional!"
We responded:
"Thank you so much for your kind words and the 5-star review! We are thrilled to hear that you had such a positive experience with our team at Heath Kilpatrick State Farm. Providing exceptional service and addressing your insurance needs is our top priority, and we are delighted that Lori's customer service skills made a significant impact. Your feedback motivates us to continue going above and beyond for all our clients. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Wook Lee
June 18, 2025
5
out of
5
rating by Wook Lee
"Lori and her team are excellent! She is always prompt and helpful. I am very thankful for her awesome work."
We responded:
"Wook, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear about your kind words about Lori and the excellent service she provides. We will be sure to pass along your compliments to Lori as I know that will mean a lot to her. Thank you for being a valued customer and we appreciate the trust you place in our office for your insurance needs."
Kristin Loupee Beckman
June 18, 2025
5
out of
5
rating by Kristin Loupee Beckman
"Always quick to respond and help!"
We responded:
"We appreciate your review Kristin! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mara Henningsen
June 10, 2025
5
out of
5
rating by Mara Henningsen
"Heath and everyone in his office are fantastic to work with! They are great at explaining all of the policy options in full and sharing their opinion on what you should have for protection based on your life/circumstances without being pushy. Highly recommend!"
We responded:
"Thank you so much for the wonderful review. We really appreciate your kind words about our team. Our goal is always to ensure our clients feel informed and confident in their choices and your satisfaction is our top priority. We look forward to continuing to support your family's insurance needs."
mpmitch22
June 10, 2025
5
out of
5
rating by mpmitch22
"Heath is always well prepared, professional, transparent and extremely helpful in dealing with all of our insurance needs (life, estate planning, auto and home)"
We responded:
"Mark, thank you so much for taking the time to leave such a wonderful review. I truly appreciate your kinds words. It's a pleasure to work with you and your family and take care of your insurance needs. "
Brandon Brown
April 8, 2025
5
out of
5
rating by Brandon Brown
"Needed to switch my insurance across state lines for a move. I was expecting a somewhat lengthy and confusing experience BUT Heath's team, especially Lori, did a wonderful job on getting me moved over quickly and seamlessly while providing me with the necessary information and documentation I needed to facilitate my move. I couldn't be happier with the service I experienced."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience Brandon! We're thrilled to hear that Lori was able to assist you with your insurance transition smoothly and efficiently. We understand that moving can be stressful, so it's our goal to make the process as seamless as possible for our clients. Please reach out if we can be of further assistance."
Christy
January 29, 2025
5
out of
5
rating by Christy
"Nice to have an in-person meeting with a full audit of coverage needs. 12/10 would recommend."
We responded:
"Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you appreciated the in-person meeting and the comprehensive review of your coverage needs. Thank you for your continued trust and support."
paul robertson
December 11, 2024
5
out of
5
rating by paul robertson
"Routinely helpful and solves problems as needed. Friendly and cheerful to talk to always."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you find our team helpful and friendly. It’s always our goal to provide top-notch service and support, and your kind words truly motivate us to keep doing what we love."
Ruth Lavrenz
November 14, 2024
5
out of
5
rating by Ruth Lavrenz
"Needed to talk about life insurance. Heath was awesome. He is knowledgeable and very easy to talk to. I would highly recommend Heath Kilpatrick if anyone is looking for insurance. I have been with Heath for years with my home and auto. He and his staff are great!"
We responded:
"Thank you for the kind words and trust in our agency. It's a pleasure to get to work with you Ruth and we appreciate your business."
Samanntha Downer
October 24, 2024
5
out of
5
rating by Samanntha Downer
"Always able to help with any questions. Been using them for years and they will make sure I’m covered with what I need but don’t push for what I don’t."
We responded:
"Thank you for the nice comments. We appreciate your business and continued trust in our office to handle your insurance needs."
Cheryl Weber
August 28, 2024
5
out of
5
rating by Cheryl Weber
"Excellent service with this group! Mason was very informative, friendly and professional. I HIGHLY recommend this group for ALL of your insurance needs!"
We responded:
"Thank you for the nice comments and providing the review for our office. We appreciate your business and your trust in our agency to take care of your insurance needs. "
debra heath
August 23, 2024
5
out of
5
rating by debra heath
"My recent experience with State Farm was exceptional!! Due to a huge increase to my current policy, I reached out to multiple companies. I won't mention some of these sites for lack of knowledge/professionalism/common courtesy because once I reached Sophie at State Farm, I knew I had found the right place. She was fabulous in finding exactly what I needed, helping to balance cost with coverage amounts, etc. But it didn't end there. Heath Kilpatrick, the head of the agency offered to help set up/sync my Safe Driver token and spent time getting to know more about myself and family. If you are even thinking about making a change or comparing rates, I can say that I saved hundreds on my auto/home policy with moving to State Farm and just as importantly, know that I have a great team to support me if something does happen!!"
We responded:
"Thank you for the wonderful comments Debra. It's been a pleasure getting to know you and we look forward to working with you. Thank you for choosing our agency."
Tamiya Bates
August 20, 2024
5
out of
5
rating by Tamiya Bates
"I have been working with Heath and his team for 10+ years. Between renters insurance when I rented and now homeowners insurance now that I own they have always been there for me. I also have my car fully insured with them. They are just a phone call away any time you need advice or just want to go over your coverage. You could honestly not ask for a better group of people to have your back when you need it the most."
We responded:
"Thank you for the kind words about our agency. It's a pleasure to work with you and your family and we appreciate your trust in our office. Thank you for your business."
re- reed
August 6, 2024
5
out of
5
rating by re- reed
"This agency is a rare find! The customer service is excellent. It feels good just to have good old fashion "common courtesy""
We responded:
"Thank you for the wonderful comments and for leaving us a review. We appreciate your business and look forward to working with you. "
David Schneider
July 1, 2024
1
out of
5
rating by David Schneider
"If I could give 0 stars, I would."
lynn lawrence
February 9, 2024
4
out of
5
rating by lynn lawrence
"Always helpful when I have policy questions."
We responded:
"Thank you for the review and nice comments Lynn. We appreciate it and thanks for your business."