Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cole Carlson

Cole Carlson

March 11, 2026

5  out of  5
rating by Cole Carlson
"Elijah was great to work with! Saved me a ton of money on my coverage."
Profile photo of Cherie Edilson

Cherie Edilson

March 11, 2026

5  out of  5
rating by Cherie Edilson
"We have worked with Heath and his team for over 10 years for both personal and business insurance needs. We're very happy with the experience overall and the team's responsiveness. We feel very supported and taken care of."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Jazzmin Wyatt

Jazzmin Wyatt

February 13, 2026

5  out of  5
rating by Jazzmin Wyatt
"Heath is always helpful and responsive when I reach out with questions or requests. I always have a great experience and feel taken care of."
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you consistently have a great experience with us. Your satisfaction means a lot to our team, and we're always here to support you whenever you need. Looking forward to continuing to take care of you!"
Profile photo of Rick Mason

Rick Mason

February 9, 2026

5  out of  5
rating by Rick Mason
"A little more than a year ago I contacted Heath’s agency after recovering from the shock of my homeowner premium increasing by more than 75% in one year. I worked with Mason from Heath’s office to move my home, auto and umbrella insurance to State Farm. Mason made the transition very simple and easy. His insurance knowledge is Impressive and his customer service skills are outstanding."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Mason was able to make the transition to State Farm smooth and straightforward for you. Providing knowledgeable advice and outstanding customer service is what we strive for every day, and your feedback truly means a lot to our team. Please don’t hesitate to reach out if you need anything in the future—we’re always here to help!"
Profile photo of Todd Brown

Todd Brown

February 5, 2026

5  out of  5
rating by Todd Brown
"Heath and Mason have been great!"
We responded:
"Thank you so much for the 5-stars, Todd! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Heath Kilpatrick’s Team anytime."
Profile photo of Jennifer Maus

Jennifer Maus

January 22, 2026

5  out of  5
rating by Jennifer Maus
"I have been dealing with Heath and his team for over 5 years and they are wonderful to work with!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you've had a wonderful experience with us here on State Farm Agent Heath Kilpatrick’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Profile photo of Kathy Battiste

Kathy Battiste

January 22, 2026

5  out of  5
rating by Kathy Battiste
"Heath has been a great agent for our family's insurance needs. He is very attentive to how our family is growing and proactively looks to determine what coverage or assistance we will need! I enjoy our in-person appointments because it feels more like catching up with an old friend than consulting with an insurance agent. Please visit their branch and get to know Heath; it is well worth the time and investment! I'm glad to be covered by State Farm."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us to know that you had such a wonderful experience with us here on State Farm Agent Heath Kilpatrick’s Team. Thank you so much for the 5-stars, Kathy! We really appreciate your feedback and are always here to help with any insurance needs you have. "
Profile photo of Ryan Gaines

Ryan Gaines

January 19, 2026

5  out of  5
rating by Ryan Gaines
"Lori has been great to work with. Responsive to any questions or concerns we have and always takes the time to take care of our insurance needs!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Lori has been so responsive and attentive to your insurance needs. Providing excellent service is our top priority, and your feedback means a lot to us. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us!"
Profile photo of Megan McDonough

Megan McDonough

January 13, 2026

5  out of  5
rating by Megan McDonough
"Heath and Staff (especially Lori) have been so helpful in our years with them. They are so quick to help with quotes and changes, I know I never have to worry if I'm covered- because they have already taken care of it!"
We responded:
"Thank you so much for your kind words and continued trust over the years! We're thrilled to hear that Lori, and the entire team have been able to provide you with quick, reliable support. It means a lot to us to know you feel confident and well-covered—taking care of you is what we strive for every day. We truly appreciate your loyalty and look forward to serving you for many more years to come! "
Profile photo of Tammy Brokaw

Tammy Brokaw

December 18, 2025

5  out of  5
rating by Tammy Brokaw
"Heath and Lori are amazing! Lori is always quick to respond to all my questions and policy changes. We have mulitple cars and homeowner insurance with them. They recently walked us through our first claim where our car was totaled. My mom has been with them for many years and referred us then we referred our son and his wife. They're the best!!"
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with Heath and Lori. We are glad that we could support you through your first claim process. Your family's trust and referrals mean the world to us. We look forward to continuing to provide excellent service for all your insurance needs. Thank you for being a valued part of our State Farm family!"
Profile photo of Gary Nelson

Gary Nelson

November 18, 2025

5  out of  5
rating by Gary Nelson
"I have been working with Heath and Lori since 2006. They have been very helpful and responsive in providing me with the necessary coverages at very reasonable prices. thank you"
We responded:
"Thank you so much for your kind words and for being a valued client for the last 20 years! It’s been our pleasure to work with you and we truly appreciate your trust in us to provide the coverage you need."
Profile photo of Pete oates

Pete oates

November 8, 2025

5  out of  5
rating by Pete oates
"Lori is always so helpful whenever I need anything! Heath's team has been providing great service for years!"
We responded:
"Thank you for the great comments Pete. Our team really appreciates the recognition and compliments about our service. It's a pleasure to take care of your families insurance needs."
Profile photo of Nick Gardner

Nick Gardner

November 1, 2025

1  out of  5
rating by Nick Gardner
"These people actually suck at their jobs I’ve called over 8 times and am still not receiving the documents I need"
We responded:
"We're sorry to hear this feedback as it is not the experience that we strive to provide to our customers. After reviewing our records, we could not find any information matching your name or details and no one in the office recalls assisting you. Was this intended for a different agency? If you feel this feedback pertains to our office, please contact us directly at 319-743-3131 and we will assist you promptly "
Profile photo of Doug Stanley

Doug Stanley

October 24, 2025

5  out of  5
rating by Doug Stanley
"Nicole was very responsive, helpful and friendly in working with her on auto insurance"
We responded:
"Thank you so much for your kind words and continued trust in us! We're thrilled to hear that Nicole was responsive, helpful, and friendly throughout your experience. It's always a pleasure to assist our long-term customers like you. If you ever need anything else, please don't hesitate to reach out!"
Profile photo of Scott Jones

Scott Jones

October 3, 2025

5  out of  5
rating by Scott Jones
"I highly recommend the Heath Kilpatrick State Farm Insurance Agency. I have a combined home and auto policy with the Kilpatrick agency in Cedar Rapids. Whenever I've required information or changes to our accounts the team at Kilpatrick is very responsive, informed and most of all friendly and willing to go "that extra mile" to provide the type of service necessary in a good customer relationship!"
We responded:
"Thank you so much for your kind words and thoughtful recommendation! We're thrilled to hear that our team has been responsive, informed, and friendly throughout your experience. Providing excellent service and going the extra mile for our customers is our top priority. We truly appreciate your trust in us for your home and auto policies and look forward to continuing to serve you in the future!"
Profile photo of Karen Sands

Karen Sands

September 26, 2025

5  out of  5
rating by Karen Sands
"They always get rrright back to me when I email them questions. They don't try to sell me anything I don't need."
We responded:
"Thank you for your 5* review. My State Farm team and I are happy to be your good neighbor!"
Profile photo of Marlene Hill

Marlene Hill

September 25, 2025

5  out of  5
rating by Marlene Hill
"Excellent!!! We/I have always had all our insurance with State Farm. The Heath Kirkpatrick Agency is truly excellent - as a client I would rate them as a 10+"
We responded:
"Thank you for taking the time to provide the great review for our State Farm agency. We're glad to know you are pleased with our service and rate us so highly. We appreciate the wonderful comments and your continued trust in our office."
Profile photo of Linda Petersen

Linda Petersen

September 15, 2025

5  out of  5
rating by Linda Petersen
"I contacted my State Farm Insurace Office to inform them of a cracked windshield on my car. They set up all the arrangements to get it replaced through Safelite. It was such a stress free process for me. I appreciate State Farm and Safelite very much."
We responded:
"Thank you for providing the review for our State Farm office. We're thrilled to know you had a positive experience with us and your satisfaction is our top priority. "
Profile photo of Steve Nylin

Steve Nylin

September 10, 2025

5  out of  5
rating by Steve Nylin
"Heath and his team have always taken good care of our insurance needs."
We responded:
"Thank you so much for your kind words and continued trust in us! We’re thrilled to hear that Heath and the team have consistently taken good care of your insurance needs. It’s a pleasure to serve you, and we look forward to supporting you for many years to come!"
Profile photo of Tamera Packingham

Tamera Packingham

August 18, 2025

5  out of  5
rating by Tamera Packingham
"Always willing to help with any questions or concerns. Prompt and easy to deal with."
We responded:
"Thank you so much for your kind words and the 5-star review! We are delighted to hear that you find our team always willing to help with any questions or concerns and that you appreciate our prompt and easy service. Your satisfaction is our top priority, and we are grateful for your trust in us. If you ever need anything, please don't hesitate to reach out. Thank you for being a valued policyholder!"
Profile photo of Maverick Guyer

Maverick Guyer

August 14, 2025

5  out of  5
rating by Maverick Guyer
"Great to work with. Lori is always very helpful whenever I need any help from them."
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Lori has been so helpful and that you’ve had a great experience working with us. We truly appreciate your support and look forward to assisting you again whenever you need us!""
Profile photo of Wanda Braaksma

Wanda Braaksma

August 11, 2025

5  out of  5
rating by Wanda Braaksma
"Great company. Have helped me a lot and are very friendly! Would definitely recommend this agency to others."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Janice Moore

Janice Moore

August 7, 2025

5  out of  5
rating by Janice Moore
"Heath and his team have handled our insurance needs for many years. The service and assistance they provide have been much appreciated throughout the years."
We responded:
"Thanks so much for the awesome review! We really appreciate your trust and support over the years! It's been a pleasure helping you and your family with your insurance needs and we're always here if you need anything."
Profile photo of Ryan Brown

Ryan Brown

July 28, 2025

5  out of  5
rating by Ryan Brown
"Great team, wonderful people!"
We responded:
"Thank you for the wonderful review and compliments about our team. It's a pleasure to serve you and we appreciate you taking the time to leave our office the review."
Profile photo of Cody Drinkwine

Cody Drinkwine

July 23, 2025

5  out of  5
rating by Cody Drinkwine
"Always helpful and quick to solve any issues that arise! Can’t thank them enough"
We responded:
"Thank you so much for your kind words and positive feedback Cody! We’re thrilled to hear that you found our team helpful and quick in resolving any issues. Your satisfaction means a lot to us, and we’re always here to support you whenever you need us. We truly appreciate your trust and look forward to continuing to serve you!"